The Windows 10 mobile preview build 10586.29 was released on 6th December last week to address issues reported by ‘insiders’. While it did not add new features, it fixed issues based on feedback received from Insiders which were mainly related to upgrade experience from Windows 8.1 mobile. Along with fixing of issues, Microsoft also added four new devices in the Windows Insider Program to receive these Windows 10 mobile updates.
Bugs reported with Windows 10 Mobile Build 10586.29
After three days of build 10586.29 was release, a number of users started reporting issues with the build on Microsoft forum. The initial report of device showing low space was later backed by more than 200 other users as many users started reporting different issues with the update.[mks_pullquote align=”right” width=”300″ size=”24″ bg_color=”#f0f0f0″ txt_color=”#ff3b3e”]In the meantime, we have unpublished the 10586.29 update for Windows 10 Mobile.[/mks_pullquote] The issues reported by users included update not being offered at all, update being offered but showing false warnings of low storage and app downloads being stuck indefinitely. Doing a hard reset was suggested by many users as a working fix. But many other users reported that hard reset wasn’t helping.
Bugs acknowledged and update pulled
A Microsoft support engineer responded the same day and suggested that they were investigating the issue. After a number of other complaints of failed upgrades, Mike Mongeau, Supportability Program Manager for Windows Phone at Microsoft chimed in to announce that the update was pulled. Mike stated that the Microsoft team was working on fixing issues that were reported and in the meantime, they have unpublished the 10586.29 update for Windows 10 Mobile.
We are aware of issues related to the recently published Windows 10 Mobile update, including: update not being offered, update appearing to get stuck at 0%, and pesky low storage notifications.
The Windows 10 mobile cumulative update 10586.29 was pulled since Saturday but the announcement was not made until yesterday.
An update to address these and other reported issues is expected to be released soon.
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